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User Support
Welcome to User Support. This area of the site allows you to contact a member of the Paladore staff with any issues you have. Anyone can use this part of the site so if you have any questions, concerns or want to report something then you've come to the right place.

FAQ

Below are the most Frequently Asked Questions on Paladore. Try and check these before submitting a User Support ticket as they may answer your question.

Questions
#1 - Is Paladore free to play?
#2 - Can I have more than one account?
#3 - How do you get Crystals?
#4 - How many Palapees can I have?
#5 - Where do I get my starter Pali?
#6 - Can more than one family member play?
#7 - What is the best browser to view Paladore with?
#8 - How do I catch a Pali?
#9 - How do I evolve my Pali?
#10 - Is there a maximum level in which you can level your pali up to?
#11 - How do I get a shoutbox Colour ?
#12 - How do I make Rubies?
#13 - How do I create a shop?
#14 - How do I upgrade my shop?
#15 - I have an item in my shop not priced, How do I price it?
#16 - How do I use the Gardens?
#17 - What are challenges?
#18 - What are the numbers after my name?
#19 - What is the AppBar Store and how do I use it ?
#20 - Is it okay to palamorph past the level needed?
#21 - How do I activate the shoutbox?
#22 - How do we get items for quests?
#23 - Can I remove items from my Collections?
#24 - How do I earn Professional Points?
#25 - How do I change my avatar?
#26 - How do I get avatars?
#27 - What are Restockstreaks?
#28 - How do I send a friends Request?
#29 - How do I get abilities for my Pali?
#30 - How do I remove abilities from my Pali?
#31 - How do I battle?



#1 - Is Paladore free to play?
Yes, Paladore is free to play! You don't have to spend any money in order to play the game. We do have a CashShop which is an area of the site where you can spend real money on the game, but it is entirely optional!

#2 - Can I have more than one account?
No, only one account per person. Family members can join Paladore but they must make sure they stick to their account. Using family members to sign up to earn you points/items for your account is not allowed.

#3 - How do you get Crystals?
Crystals are Cashshop currency. You buy them with real money from the cashshop currency page. Crystals are used to buy items from the cashshop only.

#4 - How many Palapees can I have?
You can have up to four Palapees but you have the option to have more. You will need to buy a Palapee key from the cash shop to unlock more spots. You must have one active palapee.

#5 - Where do I get my starter Pali?
Go to Serabi's Cave and inside you will be able to select 1 (one) out of 4 (four) Pali.

#6 - Can more than one family member play?
Yes, as many family members as you like can play. We don't ban users just because they share the same IP Address or any of that nonsense. We do ban accounts if we see one account being used as a Central Account and is being sent items from other accounts regularly. Just try and play the game without trying to exploit situations and you should be fine.

#7 - What is the best browser to view Paladore with?
We would say FireFox, since that is the browser that we develop in. However, the site should work in most browsers anyway. We try and check that most features work in the popular browsers: FireFox, Chrome and IE. If you spot a problem in your browser, you can report it in the bugs and glitches area and we will see if we can fix it.

#8 - How do I catch a Pali?
When you have the chance to capture a Pali a message screen will pop up with an image of the Pali and you will be given the option to capture. Click capture and give the Pali a unique name and then it is yours.

#9 - How do I evolve my Pali?
We have decided that you will have to Palamorph your Pali into its next stage by visiting the Moon Of Lucier. This moon will randomly appear on the world map and when you see it as a full-moon, you will be able to take your Pali their to Palamorph. You will need a Palamorph Flute and make sure your Pali is at the right level.

#10 - Is there a maximum level in which you can level your pali up to?
Level 150 is the max level for each Pali

#11 - How do I get a shoutbox Colour ?
Labels which give you the colour around your name can be purchased from the cashshop for 400 crystals and are yours always. The shoutbox colour is available when you purchase a Premium Account. To select a colour you need to go to premium accounts under the world tab, then select Shoutbox Colourizer. You will need to Enter your Shoutbox Colour (HTML HEX CODE) in the box to activate your colour. If you choose a colour which a GM finds hard to read, it will be reset back to white. Please Noted when your Premium account runs out, your shoutbox colour goes back to white.

#12 - How do I make Rubies?
There are several ways to make Rubies. My suggestion would be first start off with the flash and casino games. The flash games have a set amount you can earn each day so once you reach your limit on any one game you will need to move onto another game. Higher and lower in casino games is a great sources of Rubies. Battling in the RPG can earn you Rubies also. As you learn the site you will find more and more ways to earn Rubies.

#13 - How do I create a shop?
Go to the Paladore market and click create a shop its free.

#14 - How do I upgrade my shop?
To upgrade your shop first you will need some Rubies on hand. There are two options to upgrade from. First is to upgrade your shop to hold 100 items and will cost you 1000 rubies, and the second is for 200 items which will cost you 3000 rubies.

#15 - I have an item in my shop not priced, How do I price it?
You can buy an Autopricer for 1000 crystals which will allow you to autoprice items every six hours. If this is not an option then you simply copy the name of the item and paste it into shop search and what price shows up is what you price your item at or you can go one below so yours will be at the top of the list for that item.

#16 - How do I use the Gardens?
First you will need to select the spade option from the drop down menu. This option will cost you 2 rubies a time. Click on a spot on the garden and the green grass will turn to dirt. Then from the option menu select corn and click on the dirt area in your garden and wait for it to grow. When fully grown select harvest from the drop down menu and click on your corn. As you level up you will unlock other plants to grow. There is also a water option you can select which will speed up the growing time.

#17 - What are challenges?
Challenges are tasks which you can complete to unlock User Titles. Each game will have its own list of unique challenges for you to complete. When you complete a challenge, you will get a notification telling you have unlocked a new User Title.

#18 - What are the numbers after my name?
These numbers are related to the Challenges. As you achieve a challenge you will receive a set amount of points depending on the Challenge.

#19 - What is the AppBar Store and how do I use it ?
The AppBar Store is where you can purchase AppBar Applications for your AppBar. The AppBar Applications will be displayed in your AppBar at the bottom of every page for ease of use. Some AppBar Applications are free and you can immediately add them to your AppBar by clicking on them in the store below. Some AppBar Applications do cost Crystals, which you can purchase from the The AppBar Store is where you can purchase AppBar Applications for your AppBar. The AppBar Applications will be displayed in your AppBar at the bottom of every page for ease of use. Some AppBar Applications are free and you can immediately add them to your AppBar by clicking on them in the store. Some AppBar Applications do cost Crystals, which you can purchase from the CashShop currency page.

#20 - Is it okay to palamorph past the level needed?
Yes you can go as high in level as you wish before Palamorphing your Pali. You don't have to ever do it if you don't want to. The flute that are required to Palamorph are very rare so it may take some time before you can Palamorph.

#21 - How do I activate the shoutbox?
Go to the AppBar Store , Find the App for the shoutbox and click add to App bar and now your shoutbox is activated.

#22 - How do we get items for quests?
You can either restock the item in the Shop of Doom or buy the item from a users shop.

#23 - Can I remove items from my Collections?
No, Once you add an item to any one of your collections you can not remove them.

#24 - How do I earn Professional Points?
To earn Professional Points or PP for short, You need to do one of the 3 professionals available on site. These are Mining, Fishing and Alchemy and all can be found on the world map. As you you level up in each profession you will earn points which you can then spend in the Professional Shop.

#25 - How do I change my avatar?
Go to Settings under the Site Tab and then click forum settings

#26 - How do I get avatars?
You can find hidden avatars around the site by doing certain things.

#27 - What are Restockstreaks?
For those that are good at restocking, you will be able to earn Restockstreak rewards. A restockstreak reward can be gotten by restocking R80+ items. To get a restockstreak, you must restock one or more R80+ items in a row, without missing one. And by missing, we mean someone restocks the item before you. The best Restockstreak is Restock Machine Kick, which is restocking 8 R80~99 items in a row. Using this Restockstreak will allow you to call in a restock to the Shop Of Doom whenever you like. You may only use 3 Restockstreaks. Once you use 3, your Restockstreak will be reset to 0. To use one of your Restockstreaks just click activate on the one you wish to use while on the Restockstreak page.

#28 - How do I send a friends Request?
While on the Palamail page click Friends list. From there you can type in the friends name you wish ti friend request, then wait for them to accept. Or go to the persons profile and click on the friends request icon then press add friend.

#29 - How do I get abilities for my Pali?
You can obtain new abilities from around the site such as completing quest in the RPG as well as other ways. Equip them to you Pali from within your inventory by clicking on it and going Equip to Pali.

#30 - How do I remove abilities from my Pali?
To remove abilities from you Pali Go to the RPG and Click on the green Pali Icon (next to the pink Heart). Click on the Abilities Button underneath the Pali you wish to remove the Ability from then click remove. This will place the Ability in you inventory.

#31 - How do I battle?
Stand on a Pali and press x to launch the battle. When you're in a battle, click on your Pali to open it's abilities window.Select the ability you want to use and you will attack your opponent.A battle ends when your opponent's HP reaches 0.You can choose up to three of your Pali to battle with you. To add a Pali to your squad, go to the Battle Squad page under the Pali tab.

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